Unless alternate terms are mutually agreed upon in writing, our Cancellation Policy is as follows:
Cancellation must be made in writing via email. If notice of cancellation is received more than 30 days prior to the program, no cancellation fee will be incurred and a full refund will be issued for any payment received. For less than 30 days notice of cancellation, a cancellation fee will apply as follows:
16-30 days: 50% of the program fee.
6-15 days: 75% of the program fee.
0-5 days: 100% of the program fee.
If cancellation is due to extreme inclement weather (ie. weather requires closure of schools and government buildings), we will work with you to reschedule your program within 60 days of the planned program.